The spa experience is unique for each person. Spa caters to people who want to improve their mind, body and spirit. Whether you want to relieve muscle tension or strains, retreat from daily stress, or simply relax with soothing and pampering treatments. Spaboutique has suitable services that can cater to your needs. However, if this is your first visit to a spa, there is no need to fret. Here are some guidelines and etiquette which you can take note of before visiting us.


 before your treatment

Give us a call at +65 6887 0760 to book your appointment in advance and feel free to enquire (i.e. price range, type and details of treatments) before you arrive. Our friendly guest relations officer will be more than happy to answer your queries, suggest appropriate treatments and put you at ease before you visit us. Credit card number is required to secure your reservation.

Jewellery, watches and accessories should be removed before treatment. Kindly remove all accessories and jewellery in the dresser provided before beginning your treatment. The spa, however, takes no responsibility for any loss of items.

Spaboutique has jacuzzis and steam baths for cleansing and relaxation purposes. If you are unsure of how to use these facilities, please do not hesitate to ask the spa therapists.

You are welcome to take a quick shower at the spa before your treatment, as this will allow the essential oils and concoctions to absorb well and provide their best effects.

Cell phones, pagers and other beeping devices should be switched to silent mode or turned off. Loud conversations are also discouraged as the spa environment is meant to be tranquil and peaceful.

Do come at least 15 minutes earlier so as to get yourself prepared for your treatment at the spa. Late arrivals will result in shorter treatment duration in order to accommodate the next appointment.

As a standard practice in the industry, a minimum of 4 hours' notice is required for cancellations or changes in appointments to avoid being charged in full for any scheduled appointment not attended.

 during your treatment

If you have questions or would like to talk during the treatment, you are welcome to do so. The therapists take their cues from you. If you’re quiet, they will be too.

Your therapist may leave your treatment room for a few moments (once or twice during your treatment) either to prepare concoctions or to let you have some time alone. Rest assured that they will make sure you are comfortable with your surroundings and will inform you before they leave the room.

If your therapist’s touch is too firm or too light – speak up! Also, tell your therapist if the temperature of the room bothers you. If you have a particular injury or physical condition, explain it to the therapist. They can suggest the appropriate adjustments or enhancements to treatments.

If you feel uncomfortable during a treatment, please inform the therapist and see if she can resolve your problem. Otherwise, please feel free to ask for the spa manager or person-in-charge if you need assistance.

We reserve the right to refuse service without further explanation to anyone who appears to be under the influence of alcohol and other substances, or display of unacceptable behaviour.

 after your treatment

As a spa guest, you are welcome to stay at the spa as long as you like. The reception lounge and outdoor cafe area are made available for your resting needs.

It is recommended to drink a lot of water following a massage to help flush the toxins that were released into your system during the treatment.

Washrooms are typically stocked with toiletries to help you freshen up before you leave the spa.