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At Spaboutique, peak hours are often late afternoons and weekends. It is preferable to book as far in advance as possible in order to ensure getting your preferred time and day. If you will be attending the spa with a gift certicate, it is a good idea to mention it so that the spa can advise you of any policy that may affect its use.
If you have any type of medical condition (cardiovascular conditions, asthma, pregnancy…), be sure to mention it when you book an appointment. Certain treatments may not be advisable for you. Also, before your treatment begins, let your therapist know of any medical concerns
Arrive on time or early (especially if it is your first visit). If you are late, your treatment time will need to be shortened since the treatment room (and therapist) is generally booked after your session. After a treatment, it is customary to vacate the room within five or ten minutes. However, you are free to spend additional time unwinding in the reception area or in our Balinese garden pavilion.
If you must cancel your appointment, please notify us three hours prior to your appointment
time. If we do not receive a call, you will be charged 50% of the full payment for services not canceled in the time allotted.
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